Learning Outcomes

Leadership Behaviors Holding You Back

Preventing Your Brain From Short-circuiting

Using Body Parts to Communicate

Lesson Summary

Leadership is all about influence and not management. If you a good leader getting your team influenced towards achieving a common goal will be your utmost priority. In this module, you will learn some leadership behaviours that will elevate every member of your team and bring out the best in them rather than crushing their spirit.

Getting Your Team to Move

Conflict that Builds Instead of Destroys

How to Say No Without Saying No

It's one thing to be a good leader, but having a team with one spirit is another thing. How do you as a leader get your team to work together and be accountable to you? In this module, you will learn how to coach every member of your team towards working as a team and how to exhibit great leadership traits in resolving conflicts.

Effective Leadership Skills and Strategies - Course Assessment

Get ahead and learn the skills and strategies required of an effective leader in this free online leadership course.

Effective Leadership Skills and Strategies

Leadership entails the ability to influence others towards attaining a common goal. The hallmark of any great leader is the success of each individual member of the team. However, every team comprises individuals with diverse backgrounds and personal philosophies. The primary responsibility of every good leader is to consider these individual differences and harness them towards achieving the team’s objective and success.

We can liken good leadership to the oil that fuels the engine of a train. Unfortunately, a good leader can sometimes inadvertently exhibit some habits that dampen the enthusiasm of a particular team member or the team as a whole. Such behavioural attitudes do have some consequential negative impacts on the team. This leadership course highlights what you need to start or stop doing to elevate every team member to reach their potential. Constructive feedback is one element leaders can provide to their team. When delivered correctly, constructive feedback can fortify positive behaviour, correct negative performance and sustain a strong culture in a group. You will learn how to give and receive effective feedback in this course.
The human brain is comparable to a computer. The programs you run in your head work for you or against you. Discover why you do the things that get in your way of success and how to reprogram your brain like a PC to adopt essential leadership attitudes that will benefit your team and organization. For example, regardless of how emotionally intelligent you are, you are bound to lose your temper at some point in your life. This course will provide you with the wisdom you need to remain calm and not overreact under any given circumstance. You will examine the various approaches (logic or emotion) you would adopt based on the desired outcome you need in a given situation. There’s no such thing as a flawless leader. Every human is bound to make mistakes in life, whether well known or not. Own up to your oversights as a leader and make amends where necessary.
Conflict Resolution is one of the primary responsibilities of every leader. When unresolved conflicts are left to fester, the work environment becomes toxic, not conducive for work and less productive. This course will teach you how to neutralize or minimalize conflicts within your team or organization as a whole. In addition, you will learn how to say ‘no’ without saying the word ‘no’. Learn that the word ‘no’ can sometimes be the safest answer you can give to the benefit of all of the stakeholders involved. Good leadership is necessary to achieve a desired, clearly stated goal of a team within an organization. By taking this course, you will be equipped with the skills and strategies needed to lead your team with premium results effectively. Sign up to get ahead!

Coursera Q1 2022: $120.4M Revenue, $38.3M in Losses, 16K Degree Students

Duolingo’s Reddit Community Revolts: ‘No Más’ to Unpaid Support

12 Best Data Structures & Algorithms Courses for 2025

7 Best Climate Change Courses for 2025: Exploring the Science

10 Best Assembly Language Courses for 2025: Bare-Metal Programming

5 Best Free Raspberry Pi Courses for Beginners in 2025

7 Best Autodesk Maya Courses for 2025: Exploring 3D Animation

6 Best Cyber Threat Intelligence (CTI) Courses in 2025

[2025] 2000+ Free SWAYAM + NPTEL Courses

BloomTech’s Downfall: A Long Time Coming

EdX’s 2021: Year in Review

Coursera 10-K Highlights: Lower Partner Revenue Share, 1k+ Employees

Best CSS Layout Courses for 2025

Harvard CS50 Guide: How to Pick the Right Course (with Free Certificate)

Coursera’s New Deal with Google Could Cost the Company Millions

Udemy Faces Instructor Backlash Over Widespread Course Rating Glitch

Introduction to Manual Handling

Manual Handling Injuries and Prevention

Manual Handling Risk Assessments

Manual Handling Legislation

The Maximum Weight You Can Lift

Risk At Work

Good Handling Technique

In this module, we will be going through the tips, techniques, and risks associated with transporting material manually. A detailed guide on the risks associated with manual handling and how to prevent injuries shall be provided. The role of legislation and incorporating the proper technique while transporting heavy materials will also be examined.

Fundamentals of Manual Handling - Course assessment

Learn how to manage the risks associated with manual handling and lifting in this free online health and safety course.

Fundamentals of Manual Handling

This health and safety course examines the basic concepts associated with the lifting of heavy objects in the workplace and explains how to make manual handling as safe as possible. Poor lifting techniques lead to many injuries each year so we outline the rules, regulations and techniques that ensure that both employers and employees can safeguard themselves from harm. If your work involves manual handling, enrol now to learn how to manage risk.

Introduction to Security Management

Organisational Security Management

Security Risk Analysis and Risk Reduction

Physical and Information Security Protection

Business Resilience and Crisis Management

Cyber Security and Fraud Prevention

Security Investigations and Threat Awareness

Laws and Regulations

In this module we will learn the basic functions and role of safety management. We will explore the concepts of responsibility, authority, and accountability in safety management. We will then learn about some of the key functions that protect an organization from all types of risks, threats, and fraud.

Course assessment

This free online course teaches how security management works, what functions it has and what risks it poses.

Security Management

This course introduces us to the essential functions and role of safety management. We will examine the organisational structure of safety management and the organisational principles. We will then learn about crucial functions that protect an organisation from all types of risks, threats and fraud. Then, we will explore the importance of physical security and the role of information security protection in organisations.

Introduction to Crisis Management

Preparing for a Crises

Responding to and Recovering From Crises

In this module, you’ll be introduced to the concept of crisis, its various forms, and its impact on organisations. You’ll learn how to identify potential threats, develop contingency plans, and establish response teams. You’ll be guided through the key elements of crisis communication, including strategies for recovery and post-crisis evaluation.

Course Assessment - Introduction to Emergency Crisis Management

Learn how to prepare for emergencies and help communities respond to crises and disasters in this free online course.

Introduction to Emergency Crisis Management

Emergencies caused by various factors can happen unexpectedly. Such disasters disrupt existing systems, making it crucial to be prepared with a thought-out strategy to respond efficiently in crisis situations. This crisis and disaster management course provides such strategies and explains how to handle emergencies. We explore the stages of crisis management and show you how to plan for emergencies and communicate with stakeholders during crises.

Introduction to Food Allergies

Allergen Management in Food Preparation

Communicating Allergen Information

Developing Allergen Management Plans

In this module, you will learn what food allergies and food intolerances are. The lessons discuss how to identify food allergens and prevent cross-contact during food handling and storage. You will understand allergen labelling regulations, how to communicate allergen information, and first aid protocols in the case of allergic emergencies.

Course assessment - Food Allergen Awareness

Learn how to properly label ingredients to prevent allergic reactions in this free online allergen management course.

Food Allergen Awareness

Nearly 10% of the population is allergic to certain ingredients. This means that food manufacturers and services must lower the risk of allergic reactions by providing consumers with clear information and alternatives. This food safety course identifies common food allergens and explains how they affect the body. We go over the regulations governing ingredient labelling and show you how to implement allergen control to protect customers.

History of Food Safety Management Systems

Publication of ISO 22000:2018

Important Definitions in ISO 22000:2018

In this module you will be able to know about the history of Food Safety Management System including the ISO 22000 and the FSSC 22000. This module also covers the details about the publication of ISO 22000:2018 Standard. Explanation and activities on important terminologies and concepts (selected from ISO 22000:2018 standard) are also included in this module.

Leadership Role and Context of Organization

Risk Management and Support Provision

Operations Management

In this module you will learn the expectations of the standard regarding top management to exhibit a leadership role. This module will help you to familiarize yourself about the requirements of the standard to conduct analysis on context of organization and how a food organization can manage it. Also the module covers risk and support management functions. Lastly the module explains the main part of the standard which is on Operations of the Food Safety Management System.

Monitoring, Measurement, Analysis and Evaluation

Internal Audits and Management Reviews

Improvement

This module explains the Check part of the standard which is performance evaluation. This module enlightens performance evaluation at operational level which covers monitoring, measurement, analysis, and evaluation. Also this module describes Performance evaluation at management system level which covers internal Audits and management Reviews. Finally this module incorporates explanation on continual improvement.

ISO 22000:2018 - Elements of Food Safety Management System - End of Course assessment

Learn about how to manage Food Safety Management Systems with this free online ISO 22000:2018 course.

ISO 22000:2018 - Elements of Food Safety Management System (FSMS)

This free online ISO 22000:2018 course will teach you about the Elements of Food Safety Management System (FSMS). FSMS is a collaborative and systematic approach to effectively managing food safety risks. With this course, you will learn how this standard works and the potential benefits it can offer to food organizations. You will also study the requirements of the standard for conducting analysis and how a food organization can manage this.

Introduction to Facilities Management

Duties of a Facility Manager

In this module, you will learn about the various aspects of facilities management and will be apprised of all the necessary information a facilities manager should know to be able to carry out several duties successfully. Upon that, you will also learn about the legal considerations attached to various departments in a facility.

Facility Management - Maintenance and Repairs - Course Assessment

Explore facility management to ensure the efficiency of any organisation with this free online course.

Facility Management - Maintenance and Repairs

In this course, we will introduce you to the basic concepts of facilities management and the various roles of a facilities manager. You will learn about the ins and outs of the numerous duties of this profession like lease purchase, vendor management, health and safety, maintenance and repair. We will show you the importance of having a well-managed workplace and how it can affect employees' productivity and behaviour.

Introduction to Risk Assessment

The Three Processes of Risk Assessment

Identifying the Organizational Hazards

This module presents discussions on important aspects of organizational risk assessment and control in the workplace. Through this module, you will be able to define risk assessment and its importance. Moreover, you will also learn about the reasons for conducting this assessment along with its goals. Lastly, hazard identification is also given.

Risk Assessment & Control - Health & Safety - Course assessment

Learn how to conduct a risk assessment and hazard identification for your organization in this free online course.

Risk Assessment & Control - Health & Safety

This short course is designed to teach its enrollees the importance of conducting a risk assessment as part of organizational health and safety management. It discusses various aspects of risk assessment, such as its essential steps, the reasons for conducting a risk assessment and the goals. The course also contains sufficient learning material on hazard identification and the method of ranking these risks.